Privacy Policy – Chicco Store

Last Updated: 2025

Thank you for visiting Chicco Store (“the Store,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the confidentiality of the personal information you provide when using our website or any of our services. This policy aims to clarify how we collect, use, and protect your information according to the highest available standards.

Information We Collect

We may collect various types of information when you use our website, including:

1. Personal Information:
Information you provide directly, such as:

• Full name

• Phone number

• Email address

• Detailed address (for delivery purposes)

• Account information when logging in

2. Payment Information:

• We do not store electronic payment data directly.

• Payments are processed through secure and licensed payment service providers.

3. Usage Data:
Information collected automatically when using the website, such as:

• Device type and operating system

• IP address

• Pages visited

• Session duration

• Cookies data

How We Use Information

We use the collected data for the following purposes:

• Processing orders and completing purchases

• Providing delivery service and communicating about order status

• Improving user experience and developing services

• Personalizing content and offers according to your preferences

• Managing accounts, responding to inquiries, and providing technical support

• Preventing fraud and securing transactions

• Complying with legal requirements within Syria

Disclosure of Information

We may share your information only in the following cases:

• With shipping and delivery companies to fulfill orders

• With electronic payment service providers

• With trusted third parties assisting us in operating the website and improving performance

• In compliance with any legal or judicial requirements within the Syrian Arab Republic

We do not sell, rent, or share user data for marketing purposes with any third party.

Data Protection

We take a range of technical and organizational measures to protect your information, including:

• Encrypting sensitive data

• Using secure communication protocols (HTTPS)

• Restricting data access to authorized personnel only

• Monitoring suspicious and fraudulent activities

However, no online protection can be guaranteed 100%, but we adhere to best practices to secure your information.

Cookies

We use cookies to enhance your experience, by:

• Saving your preferences

• Remembering the contents of your shopping cart

• Analyzing website performance

You can manage cookies through your browser settings, but this may affect certain functionalities.

User Rights

You have the right to:

• Request access to your personal data

• Request correction or modification of your data

• Request deletion of data we no longer need

• Unsubscribe from marketing messages

You can contact us to exercise any of these rights using the contact details below.

Children’s Privacy

We do not collect or store personal information from children under 13 without parental consent.

Third-Party Links

The website may contain links to external websites or services. We are not responsible for the privacy practices of those sites, and we recommend reviewing their policies when visiting them.

Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates your acceptance of the changes.

Contact Information

For any questions regarding the privacy policy, you can contact us at:

• Email: support@chicco.sy
  

• Phone: 0933260772

• Address: Syria – Aleppo